Privacy
Privacy at Tablerene
Tablerene stores the restaurant settings, orders, reservations, callbacks and call records needed to provide the phone host.
Who can see it
Each restaurant is isolated. The restaurant owner and authorised staff can access that restaurant’s records. Callers do not need an account.
Recordings and transcripts
Call recordings and transcripts are retained for 30 days, then removed. The restaurant should announce recording where local law requires consent.
Text messages
Tablerene sends two kinds of text message:
- To guests: a confirmation of the pickup order or table booking they just placed by phone.
- To the restaurant owner or manager: alerts about new orders, new bookings, transferred calls, callback requests and missed calls.
Phone numbers are used only to send these messages. They are never shared with or sold to anyone for marketing. Message and data rates may apply. Reply STOP to any message to stop receiving texts, or HELP for help.
Contact
Questions or deletion requests: product@quantlys.ai.